Mentions légales
Legal Notice
This Legal Notice provides information about the operator of the Sartog website and important legal terms relating to website content, product information, intellectual property, consumer protection, privacy, and contact details.
1. Website Operator
The website is operated by:
Sartog
63 Harewood Ave
Scarborough, ON M1M 2R4
Canada
Email: support@clothingsartong.com
Privacy email: support@clothingsartong.com
Phone: +1 (416) 742-6189
2. Business Activity
Sartog operates as an online fashion and apparel retailer offering clothing, accessories, and related products through ecommerce channels.
3. Consumer Protection
Customers may have rights under applicable Canadian federal law, Ontario consumer protection legislation, and other laws that apply to online purchases, internet agreements, product descriptions, delivery, cancellation, refunds, and remedies.
Nothing in this Legal Notice excludes, restricts, or modifies any rights or remedies that cannot legally be excluded, restricted, or modified.
4. Website Content
Website content is provided for general retail, product, marketing, and customer information purposes. We make reasonable efforts to keep content accurate and current, but errors, omissions, outdated information, display variations, or availability changes may occur.
5. Product Images and Appearance
Product images are provided to help customers understand style, colour, shape, texture, and appearance. Actual colours, proportions, finishes, and details may vary due to lighting, photography, screen settings, manufacturing variations, styling, and individual device displays.
6. Intellectual Property
All website content, including text, photographs, graphics, product names, logos, layouts, icons, designs, and other materials, is owned by or licensed to Sartog or its providers unless otherwise stated.
You may not copy, reproduce, distribute, modify, publicly display, sell, exploit, or create derivative works from website content without prior written permission, except where permitted by law.
7. Trademarks and Trade Names
Sartog, associated names, logos, product names, and trade dress may function as trademarks, trade names, brand identifiers, or commercial identifiers. Other trademarks appearing on the website belong to their respective owners.
Use of any trademark or trade name without authorization is prohibited except as permitted by law.
8. User Conduct
You must not use the website for unlawful, fraudulent, abusive, harmful, infringing, misleading, or security-compromising purposes. You must not interfere with website operation, attempt unauthorized access, introduce malicious code, scrape data unlawfully, or misuse checkout, promotions, accounts, reviews, or customer support.
9. Third-Party Links
The website may contain links to third-party websites or resources. These links are provided for convenience only. We do not control and are not responsible for third-party websites, content, products, services, privacy practices, or terms.
10. Third-Party Services
Our website may rely on third-party services including ecommerce platforms, payment processors, shipping carriers, analytics tools, marketing platforms, fraud-prevention services, hosting providers, and customer support tools. These providers may operate under their own terms and policies.
11. Privacy
Our handling of personal information is described in our Privacy Policy. For privacy questions, access requests, correction requests, or complaints, contact support@clothingsartong.com or call +1 (416) 742-6189.
12. Consumer and Purchase Policies
Purchases and customer interactions may also be governed by our Refund and Return Policy, Shipping Policy, Terms of Service, Contact Information, and Terms of Sale. Customers should review these policies before placing an order.
Orders are processed within 3 to 5 business days, and estimated delivery takes 5 to 17 business days after processing is complete, as set out in our Shipping Policy.
13. No Professional Advice
Website content is not legal, financial, tax, medical, safety, or professional advice. Product care, sizing, styling, and general information are provided for retail guidance only and may not be suitable for every circumstance.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Sartog is not responsible for indirect, incidental, special, consequential, punitive, or exemplary damages arising from website use, content reliance, technical interruptions, third-party services, or circumstances outside our reasonable control.
Nothing in this Legal Notice limits liability or remedies that cannot legally be limited under applicable consumer protection or other laws.
15. Governing Law
This Legal Notice is governed by the laws of the Province of Ontario and the applicable federal laws of Canada, subject to mandatory consumer rights that apply.
16. Contact
For questions about this Legal Notice, contact:
Sartog
63 Harewood Ave
Scarborough, ON M1M 2R4
Canada
Email: support@clothingsartong.com
Privacy email: support@clothingsartong.com
Phone: +1 (416) 742-6189
Support hours: Monday to Friday, 9:00 AM to 5:00 PM ET